The MBI-HSS consists of 22 items and is the original and most widely used version of the MBI. Maslach Burnout Inventory - Human Services Survey (MBI-HSS) The MBI has five validated forms composed of 16-22 items to measure an individual's experience of burnout. This scale is used in the MBI-GS and MBI-GS (S) versions.įorms of the Maslach Burnout Inventory Lower scores correspond to greater experienced burnout. This sense of personal accomplishment emphasizes effectiveness and success in having a beneficial impact on people. It is akin to the Personal Accomplishment scale.
MASLACH BURNOUT INVENTORY (MBI QUESTIONNAIRE PROFESSIONAL
The 6-item Professional Efficacy scale measures feelings of competence and successful achievement in one's work. This scale is used in the MBI-GS and MBI-GS (S) versions. Higher scores correspond to greater experienced burnout. The cynicism measured by this scale is a coping mechanism for distancing oneself from exhausting job demands. It is akin to the Depersonalization scale. The 5-item Cynicism scale measures an indifference or a distance attitude towards one's work. This scale is used in the MBI-HSS, MBI-HSS (MP), and MBI-ES versions. The 8-item Personal Accomplishment (PA) scale measures feelings of competence and successful achievement in one's work. This scale is used in the MBI-HSS, MBI-HSS (MP) and the MBI-ES versions. Higher scores indicate higher degrees of experienced burnout. The 5-item Depersonalization (DP) scale measures an unfeeling and impersonal response toward recipients of one's service, care, treatment, or instruction. The MBI-GS and MBI-GS (S) use a shorter 5-item version of this scale called "Exhaustion". The 9-item Emotional Exhaustion (EE) scale measures feelings of being emotionally overextended and exhausted by one's work. Maslach Burnout Inventory Scales Emotional Exhaustion (EE)
The MBI has been validated for human services populations, educator populations, and general work populations. Research based on the job demands-resources (JD-R) model indicates that the emotional exhaustion, the core of burnout, is directly related to demands and inversely related to the extensiveness of resources. Two meta-analyses of primary studies that report sample-specific reliability estimates for the three MBI scales found that emotional exhaustion scale has good enough reliability however, reliability is problematic regarding depersonalization and personal accomplishment scales. There are now five versions of the MBI: Human Services Survey (MBI-HSS), Human Services Survey for Medical Personnel (MBI-HSS (MP)), Educators Survey (MBI-ES), General Survey (MBI-GS), and General Survey for Students (MBI-GS ).
įollowing the publication of the MBI in 1981, new versions of the MBI were gradually developed to apply to different groups and different settings. The MBI measures three dimensions of burnout: emotional exhaustion, depersonalization, and personal accomplishment. The instrument takes 10 minutes to complete. Instead, it has been developed inductively by factor-analysing a rather arbitrary set of items" (p. As underlined by Schaufeli (2003), a major figure of burnout research, "the MBI is neither grounded in firm clinical observation nor based on sound theorising. Jackson with the goal of assessing an individual's experience of burnout. The original form of the MBI was developed by Christina Maslach and Susan E. The Maslach Burnout Inventory (MBI) is a psychological assessment instrument comprising 22 symptom items pertaining to occupational burnout.
Introspective psychological inventory pertaining to occupational burnout
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